We will talk through your pet's routines, likes, treats and expectations. Together we will ensure it is clear where your pet is allowed to go within your home, outside and where their favourite walks are. We will also confirm any dietary needs, simple medication if needed, play expectations and general entertainment. The aim is to build early trust with your pet and that the sitting, visiting or walking experience is positive for all. I will contact you if I have have any concerns, you will be sent some photos during the care period for reassurance and we will agree a course of action over the phone if possible should an important issue arise - health, visitor etc. We will also go through the emergency procedure for your home if necessary and immediate response procedures + contact numbers/arrangements (neighbour contact for instance). A checklist for the walker/sitter/drop-in: Lead(s), Food for the relevant period. Rewards, Collar with tag, Harness if needed, Toys, Separate items (if necessary) when there is more than one dog. Emergency food available if you are delayed. Ok with other dogs or bitches that may be met on a walk. Good off the lead or needs to stay on the lead. Approx how far can your pet walk and do you allow socialising when out and about especially in fenced pet areas.