Danielle was friendly, on time and left my house clean. Unfortunately, my positive feedback ends here. While Danielle was very friendly I am entirely unhappy and concerned with the services Danielle provided. I hired her to watch my home and three GSDs for not even 24 hours, this did not include walks as we told her we had already exercised them. So basically letting them outside and feeding them was all she had to do. I even prepared the food basically she just had to put their food bowls down on the ground. She did not follow very basic but very important instructions regarding a medical condition called Bloat and put my dogs at extreme risk that could’ve ended fatally after explaining to her both in person and in a detailed note about what to do and not to do around feeding times. I told her they can literally die if they don’t rest after eating and she completely disregarded this. I asked her to feed the dogs and immediately put them on their beds for an hour, which is our routine. She proceeds to feed my dogs breakfast, hours late, then lets them outside to the washroom, knowing there are stairs and movement involved so she could leave early. I could see on my cameras that she let them out and left and didn’t even give them an hour to rest. This was basically the only rule for her and she didn’t follow and she confirmed it in a text to myself. Absolutely reckless behaviour for a pet sitter. I did not receive a single update on my dogs at all the entire day/evening and had to text her in the morning wondering why my dogs weren’t let out for over 12 hours, as I could see they hadn’t been on my outdoor cameras. We had to cut our spa trip short and rush home as we were worried and couldn’t reach her. We later found out that she put her phone on airplane mode… while she was supposed to be babysitting my house and dogs, she made herself unreachable. She also set my house alarm off because she didn’t follow my basic instructions resulting in me having to deal with brinks during my spa night. I even left her $100 cash for gas/tip so she was compensated to sit around my house and not even follow my very basic instructions regarding care for my dogs. I would not recommend her and will think twice about going with Rover again as this has tarnished my experience.

Danielle took such good care of our dogs while we were away! She took them on adventures everyday and loved them like they were her own ?. Would highly recommend her!