I am... EXTREMELY upset with my service from this stay. First, I am asked when I drop the pups off what they're night routine is to which I tell her they sleep in the bed with me at night and the crate is only for when you go out. Well, next morning I get a text asking for tips on how to calm them down at night because they were barking and crying in the crate. Maybe she forgot? I let her know that they don't go in the crate for bed time. But also if they're crying and barking all night maybe you should... I don't know.... Take them out and find a way to soothe them??! That day she has them in the crate AGAIN while she's home (WHY ARE THEY IN THE CRATE??!) because she was "cleaning up a mess that Murray made in the bathroom". Again, why was he in the bathroom? Did you put them there for bedtime? Did you put them in there during the day? What is going on here! But, she said that while her and her roommate were cleaning the bathroom they heard a mans voice in the apartment say "whoops, sorry" and then the dogs go absolutely crazy and then the door closes. Chloe said she then went to see what happened and there was a significant amount of blood (with chunks) in the crate. According to Chloe, the blood wasn't from the dogs. They weren't bleeding. BUT there was a blood trail going up the steps to another apartment??! Okay, whatever. Maybe that happened but then she said she called the complex and there was nothing they could do and so she just dropped it? No cops no other questions? Something just isn't adding up with this story and it makes me so upset and angry knowing that I trusted my babies in this ladies hands and all these things happened within a few days of a stay. Then, she says they had accidents in the crate multiple times... They only go in the crate if you put them in the crate. Not while they're hanging out during the day. So this makes me feel like they were locked up the entire time of their stay which is SO SO UPSETTING. I picked the dogs up this morning just wanting to get them out of that situation and when I pull up to her apartment I hear my dogs barking. I look up to her patio, and there they are. Locked outside on her patio with the door closed. By themselves. Now, I take them home and Murray has been having diarrhea and vomiting. My thoughts were what if he was poisoned. Chloe said he ate the blood found in the crate before she can clean it and if it was some random person's blood/skin how do we even know he didn't have something that is now being passed to my Murray?? Or that he didn't eat something he wasn't supposed to while staying with Chloe?? Rover only covers if it is proven to be something done at the stay and only AFTER you paid $250 out of pocket first. And only with a reimbursement after being reviewed. This is ridiculous. My poor dogs had to deal with this kind of treatment for 4 nights and now I have lost my trust in this website for their sitters. I write this as a red flag. Chloe's "resume" was glowing which is why I chose her and I am so upset right now. I'll never use her again and you shouldn't either.

Chloe was great! I could tell that my little one enjoyed her time with her for the weekend. This was my first time using Rover and I thought my dog would have separation anxiety, I ended up being the one with it lol. I will certainly use Chloe in the future. She was sure to love my dog like it was her own. Thank you!