I've had dogs all my life (not right now unfortunately). I've dealt with difficult dogs and very energetic ones, like my boxers! I don't believe in physical punishment, but more loving and understanding techniques, such as repetitions and lots of treats and patience! Each dog/ cat/ pet is a completely different world and needs full attention and time to discover each person and surrounding. Leaving your pet at a pet-hotel is the most stressful thing both for the owner and the pet. Having pet-sitted and taken care of dozens of pets these last years I appreciate how important updates are, via whatsapp and/or email with photos and videos that help the owners relax and see how their loved ones are enjoying and happy whilst they are away! Feel free to ask any questions :)