Brianna was amazing and took great care of my pup, Sasha during the Memorial Day weekend. She regularly sent me photos of Sasha playing and being her joyful self. It was such a relief! She was very accommodative since it was a short notice and we couldn't make a meet and greet, but Sasha was super happy in her place!

It started off well as I saw all the 5 stars reviews. She was willing to negotiate the price for 2 dogs boarding for 9 nights. We set up a meet and greet and all was well. Then we dropped off our 2 babies and left for our trip. Then we were thrilled to get updates with pictures. However, we started to notice our dogs were always in harnesses in these pics, which was unusual compared to other rover sitters we've had--the very first red flag. Then we received a video from her but our excitement turned into quite a disappointment when half way through the video it showed that our Maltese struggled with his back leg tightly wrapped in a thin rope. The sitter even said it was wrapped around his leg 11 times. Our second red flag--why on earth would she keep filming the video instead of helping the dog? The video went on for a couple more minutes and he was still stuck in a rope and struggling to walk! We expressed our concerns and she said she usually held the rope up. Okay, at that point we just waited to get back, nothing we could really do but hope they were okay. Finally we were home. Went to pick them up, they were alive, that was a good sign, but they were returned in harnesses. I noticed some hair matted on their faces and ears, but hey that's just hair, right? I'll just cut them off and it will grow back. Then I sort of kicked myself for being paranoid as I drove home, waiting to sit down on my couch to rate her 5 stars while cuddling with my babies, but before I could do that I noticed my pups scratching themselves like crazy. I removed the harnesses and behold--res rashes and hair loss! It was scary! Red rashes were everywhere especially around the harness areas, some so deep they looked like they had drawn blood! Our best guess is that she left them in harnesses attached to thin ropes outside her house for probably the whole 10 days. The Maltese is almost 10 years old and the Morkie is 2 and they never had any skin issues nor had to even see a vet. Today marked 17 days since we picked them up from Brianna. Our Morkie still has 2 red rashes a size of a quarter (on her 6 lb frame) on her joints. My husband and I had to tack team watching them this whole time to make sure they didn't scratch their skins off. It has been a nightmare. Use your best judgement people. I would stay away if you have little dogs like mine.