We’ve used Rover many times before and generally had good experiences, but this sitter — a couple we tried for the first time — was an absolute disaster. NEVER AGAIN. 🐾 Overcrowded and Unsafe: There were far too many dogs for one person to manage, most of them much larger breeds. Our French Bulldog was clearly outmatched and vulnerable in that environment. It felt less like a caring home and more like a chaotic, unregulated dog boarding facility. 🚨 Neglectful and Dangerous Care: When we picked up our dog, we were horrified. He had eight puncture wounds to his head, two on his neck, and a large gash on the side of his face — all from being attacked by a much larger dog. The sitter downplayed it as a “scratch during feeding,” but our vet confirmed it was a severe bite attack. 💊 Medication Mishandling: Despite detailed instructions, they over-administered his prescription, causing him to run out of critical medication early. This is not just careless — it’s dangerous. 🏥 No Vet Visit After the Attack: Instead of taking him to a vet, the sitter tried to treat the wounds with peroxide. That’s not just inadequate — it’s irresponsible. A vet visit should have been the bare minimum. 💸 Money Over Care: It was painfully obvious this sitter was watching too many dogs for the money, not for the love of animals. Our dog was neglected, injured, and traumatized. We’re devastated and furious. If you care about your pet’s safety, do not trust this sitter. Rover needs to seriously reevaluate who they allow on their platform — this was not just a bad experience, it was a dangerous one.

Brian and Melissa took excellent care of our doggo while we were out of the country for 2 weeks! The daily pictures were very much appreciated ! I highly recommend them!