I literally met Ashley at the dog park. I think that says it all. She has an animal companion herself so she understands the anxiety when you have to leave them. The first time she pet-sat for me she sent me a photo each and every time she came to check on Rex (I asked her to go twice a day). That really sold me because I knew she'd really been there each time and had cared for him. She has gone the extra mile for me and Rex and it gives me a lot of peace of mind knowing she is there if I can't be.