When pet-sitting, I usually meet with my clients beforehand to review how they would like me to care for their fur babies. I can do this via in-person, phone call, or video chat. This usually includes how they are fed, how often they need to be let outside, if they need to be crated, etc. I will also ask for a printed-out/emailed explanation of everything, including phone numbers of emergency contacts, vets, and other important information. This allows me to ensure I care for your fur babies. I will ask questions about how your pets react to various things, especially if I plan to walk or take them outside. I understand that some pets are more reactive than others, and my job is to ensure I know what makes your pet explode to keep them safe in those situations. Your pet is my #1 priority, including knowing everything there is to know about them.