This was our first time entrusting Annette with our pets, and I’m happy to report that she took utmost care of them while we were away. She was so sweet and personable. She was great at handling our special needs cat, very communicative, and made sure that our pets stayed on a routine. She spoiled them with lots of play time and cuddles and when we returned home they were happy and calm. It was like they didn't even miss us :) She was also extremely responsible with all the extras we asked of her. (Taking trash out, getting mail, checking pool and hot tub). She was awesome! Thank you Annette!