Allegra was great with Franny! She was very communicative and sent lots of pictures and videos through out the day. We’re excited to be back for a long stay over Christmas break!

I only gave one star, because I literally had to give one to place a review. Negative stars is more appropriate. I would never recommend Allegra to anyone, for any possible reason. She communicates poorly. The apartment is a complete mess. She is irresponsible and should not be pet sitting. She does not follow through with services as planned. I arranged to board my dog with Allegra, providing clear info. and all items needed. A few hours after dropping off Stella, I learned Allegra promptly went to a concert, leaving Stella alone / upset in a completely new & foreign environment. I was traveling out of town; fortunately was able to get a friend to pick up Stella. Of course, my friend had to wait outside the apartment until Allegra meandered home at her pleasure. Allegra “cancelled” the booking. I was going to pick up Stella immediately regardless per above. However, she didn’t like the fact my dog was barking / upset due to being left alone as noted. Stella is perfectly fine staying alone; it’s the stupidity of immediately leaving her alone in a new place. Allegra also claimed Stella kept grabbing shoes. This fact indicates Allegra has no business pet sitting - if your house is a mess, with a bunch of shoes laying around, any dog is going to grab them. Allegra also claimed I never confirmed the booking. This is patently false, as documented on the Rover app. I not only confirmed it, I gave her $20 tip at drop-off as a nice gesture, etc. I was astounded at how poor this experience was. I’ve used Rover in the past quite successfully. Stella had zero issues staying with others, despite being younger. Whether Rover removes Allegra, you certainly should not consider her for anything.