My dog has done daycare here several times now, and I’m finally leaving a review: I don’t know if Alex’s other job involves customer service, but it wouldn’t surprise me, because Alex is a rockstar at making you feel welcome and like your pet is being cared for by a genuinely responsible, kind-hearted dog lover: 1) Alex has the sweetest, most friendly attitude, 2) very communicative, and responds very quickly or within an appropriate time frame, 3) has been super gracious and flexible on my very wide/varying drop-off times, 4) is great about taking a dog pic or 2 each time and giving me any updates, which gives peace of mind, and 5) genuinely cares about making my nervous dog feel comfortable, from going the extra mile (literally) driving to a quieter place to give my dog a longer, quieter walk, to letting my dog borrow her weighted blanket, to learning my dog’s triggers, to observing my dog’s behavior with other dogs. My dog can be dog reactive, and I really appreciate Alex taking the time to do a thorough meet and greet to make sure my dog will jive with the other dog in the home. (P.S. Wally is a joie-de-vivre sweetheart who shows great love to all - like owner, like dog!) Alex grew up with dogs and practices responsible separation/management techniques, like feeding the dogs separately, gates in the kitchen, etc. Not to mention that the location is convenient for dropping off my separation-anxiety dog when I’m going to non-dog-friendly activities in downtown Oakland or towards SF. Absolutely recommend Alex for dog care - a gem of a person, a gem of a dog sitter!

Alexandra is great! Happy dog, loving environment, and great awareness of doggo’s needs!