Some people just have an aura about them that pets respond to right away, and Alex is that type of person. My black lab Goose and Alex bonded straight off from the first time they met. As a owner of multiple dogs himself, one of which is severely mentally handicapped, Alex treats his dogs with the utmost care and respect. He is attentive to their wants and needs, I have never seen an empty water bowl at his house. I wouldn't go so far to say that Alex is a dog whisperer, but his grasp on the animal's behavior is extremely impressive. Peace of mind is what you get with Alex, I would happily leave Goose in his hands for an hour or a week and might just get a better dog upon return.