Owners get daily updates and photos of their dogs. I have been caring for dogs thru Dog Vacay for 4 years. I have over 100 reviews and they speak for themselves. I have had repeat customers who know how well their dogs are being taken care of and attended to. I've had some owners who have come to me with their puppies and have returned with their dogs grown older and happy to for their return visits. The big plus is that I am retired and not currently working. This means that I am able to take care of their beloved dogs 24/7 and that I am able to give them my undivided attention. Owners love the fact I am able to give their dogs my full attention and that they are watched and taken good care of.