I can update the owners on the how their pet is doing and let them know if something is wrong. I will make sure the pets have great care and engage in lots of play and love until the owner comes home. while I am with the pets I will bring the pets snacks and give them extra love when they have a bad day. I will spend any extra time with pets if necessary or at the owners request. I am a pet owner myself and I understand when the pet needs extra care. if the pets have meds that they take through out the day I can give them their meds on time. I am very good with animals and when they need baths I will be glad to give them a bath .