Dog Questions & Answers | Rover Q&A Community

86

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Amity R.

My customer is asking for my personal phone number and this is my first booking! She says we should each have our numbers in case of emergency??

33

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Amity R.

How to properly deny a booking when you have several requests and want to choose the best match? Need help ASAP to respond?

89

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answers

no

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Daryl P.

Which tumeric supplement is safe & effective for dogs?

no

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votes

Robin C.

I have 3 months on the same booking, how do i get paid for the months i have already done?

4

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Elizabeth D.

I scheduled five nights, but only used four. I still got charged for five nights. How do I avoid this in the future?

6

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votes

Marilyn N.

How do I get paid for additional hours when the client is 3+ hours late picking up their dog?

2

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answers

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votes

Brendon P.

Can another person not affiliated with rover accompany the employee to meet and greets?

2

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no

answers

no

votes

Benjamin P.

Rover makes enough money, why does rover charge me for background check?

1.8k

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2

answers

2

votes

Karen R.

Expecting food to be included?

1

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susan g.

Have you had a scammer approach you?

5

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no

votes

Susan W.

Can rover.com provide a consolidated receipt?

78

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no

answers

no

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Eileen R.

Time Frame for Dog Walk & Drop Ins?

21

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no

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Lisa J.

Is there a way to set an age rage for the dogs you want to sit? Like if I only wanted to board dogs 5 and up?

18

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no

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no

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Debi L.

Can I search for a sitter by name or city?

95

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1

answer

no

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Karen R.

Can I search for a sitter by name or city?

451

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3

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1

vote

Cynthia W.

How much information to give a sitter?

70

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1

answer

no

votes

Walt G.

What am I doing wrong as I cannot get credit card info loaded correctly for the background check?

141

views

1

answer

no

votes

Karen R.

How do I cancel a double booking when only one shows on rover.com?

268

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1

answer

no

votes

Karen R.

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

140

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2

answers

no

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Karen R.

When doing check ins do your clients leave you a key?

254

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2

answers

no

votes

Serina R.

Is there a way to search for dog sitters who care for special needs dogs?

854

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2

answers

no

votes

Deb A.

For a two-hour dog walk/sitting visit, would you double the amount for a one-hour visit?

509

views

3

answers

no

votes

Edward R.

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

354

views

1

answer

no

votes

Deb A.

Do I provide breakfast, lunch and/or dinner for my pet sitter who is housesitting?

122

views

1

answer

no

votes

Karen R.

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

197

views

1

answer

no

votes

Karen R.

I paid for the background check to be a dog walker over a month ago, and I still haven't received a badge. What should I do?

250

views

1

answer

no

votes

Karen R.

I had a booking and the amount was deducted from my bank. The sitter cancelled, how do I get credited?

313

views

1

answer

no

votes

Walt G.

Why am I not getting paid if I performed services just because the card wasn't completed?

102

views

2

answers

no

votes

Tara C.

can i tip my walker?

90

views

1

answer

1

vote

Walt G.

Q&A Community

Connect with fellow dog lovers and learn from one another

for

My customer is asking for my personal phone number and this is my first booking! She says we should each have our numbers in case of emergency??

How to properly deny a booking when you have several requests and want to choose the best match? Need help ASAP to respond?

Which tumeric supplement is safe & effective for dogs?

I have 3 months on the same booking, how do i get paid for the months i have already done?

I scheduled five nights, but only used four. I still got charged for five nights. How do I avoid this in the future?

How do I get paid for additional hours when the client is 3+ hours late picking up their dog?

Can another person not affiliated with rover accompany the employee to meet and greets?

Rover makes enough money, why does rover charge me for background check?

Expecting food to be included?

Have you had a scammer approach you?

Can rover.com provide a consolidated receipt?

Time Frame for Dog Walk & Drop Ins?

Is there a way to set an age rage for the dogs you want to sit? Like if I only wanted to board dogs 5 and up?

Can I search for a sitter by name or city?

Can I search for a sitter by name or city?

How much information to give a sitter?

What am I doing wrong as I cannot get credit card info loaded correctly for the background check?

How do I cancel a double booking when only one shows on rover.com?

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

When doing check ins do your clients leave you a key?

Is there a way to search for dog sitters who care for special needs dogs?

For a two-hour dog walk/sitting visit, would you double the amount for a one-hour visit?

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

Do I provide breakfast, lunch and/or dinner for my pet sitter who is housesitting?

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

I paid for the background check to be a dog walker over a month ago, and I still haven't received a badge. What should I do?

I had a booking and the amount was deducted from my bank. The sitter cancelled, how do I get credited?

Why am I not getting paid if I performed services just because the card wasn't completed?

can i tip my walker?

How do I make a suggestion to Rover?

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