Dog Questions & Answers | Rover Q&A Community

339

views

1

answer

no

votes

Grace D.

how do i refund a pending transaction?

359

views

1

answer

no

votes

Erica M.

Should I refund money because of bad weather?

814

views

1

answer

no

votes

Deb A.

Cancel/Modify Dates?

118

views

1

answer

no

votes

Deb A.

Hi the dog sitter I booked cancelled but my credit card was already billed. How long will it take to receive a credit back to my card?

1.3k

views

2

answers

no

votes

Hannah S.

What to do for an unhappy client?

235

views

2

answers

no

votes

Lenka L.

Should I refund for one dog two days before the booking begins?

594

views

1

answer

no

votes

Deb A.

Will I receive a credit for early pick up ?

160

views

2

answers

no

votes

Karen R.

can i cancel?

211

views

2

answers

no

votes

Walt G.

How to I get a refund from rover for a sitter who canceled?

248

views

1

answer

no

votes

Walt G.

If an owner returns early and I need to give them a refund for the cancelled dates, how do I do that?

639

views

1

answer

no

votes

Kara H.

My client's flight was canceled, so she could not go out of town. How do I issue her a full refund for the used boarding days?

20

views

no

answers

no

votes

Sally G.

How does a customer get refunded for a late cancellation?

2

views

no

answers

no

votes

Carolan M.

my house sitting has been cancelled. how can I get a refund?

113

views

no

answers

no

votes

Shirley R.

I had an appointment this morning for a dog sitter. The sitter was not home and I am having to take the dog off work as i drop my dog on the way to work. I will never use this sitter again, how to i get a refund?

refund
dogs

1

view

no

answers

no

votes

Jennifer M.

I cancelled my reservation 20 min after I made it on Friday. How do I get my refund?

5

views

no

answers

no

votes

Emily M.

Providing a full refund for stay?

4

views

no

answers

no

votes

Elizabeth D.

I scheduled five nights, but only used four. I still got charged for five nights. How do I avoid this in the future?

14

views

no

answers

no

votes

Sidney N.

What is the cancellation for services policy?

10

views

no

answers

no

votes

Jane S.

My dog sitter cancelled the day before - how do I get a refund?

185

views

1

answer

no

votes

Karen R.

How do I get my full refund?

796

views

2

answers

no

votes

Deb A.

What is the best way to issue a refund?

252

views

3

answers

no

votes

Whimsical G.

good puppy but horrible owners. How many stars for the rating ?

73

views

1

answer

no

votes

Karen R.

How long will it take to see the refund in my bank account?

252

views

3

answers

no

votes

Donica F.

I just found out my dog is terminal and needed to be put to sleep. Can I get refunded?

122

views

1

answer

no

votes

Karen R.

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

166

views

1

answer

no

votes

Deb A.

Refund for stay that sent dog to vet?

113

views

no

answers

no

votes

Sophia E.

Owner postponed then canceled does NOT want refund?

113

views

1

answer

no

votes

Walt G.

How do I get my refund?

29

views

1

answer

no

votes

Karen R.

rover a question?

226

views

2

answers

no

votes

Sarah T.

Q&A Community

Connect with fellow dog lovers and learn from one another

refund

how do i refund a pending transaction?

Should I refund money because of bad weather?

Cancel/Modify Dates?

Hi the dog sitter I booked cancelled but my credit card was already billed. How long will it take to receive a credit back to my card?

What to do for an unhappy client?

Should I refund for one dog two days before the booking begins?

Will I receive a credit for early pick up ?

can i cancel?

How to I get a refund from rover for a sitter who canceled?

If an owner returns early and I need to give them a refund for the cancelled dates, how do I do that?

My client's flight was canceled, so she could not go out of town. How do I issue her a full refund for the used boarding days?

How does a customer get refunded for a late cancellation?

my house sitting has been cancelled. how can I get a refund?

I had an appointment this morning for a dog sitter. The sitter was not home and I am having to take the dog off work as i drop my dog on the way to work. I will never use this sitter again, how to i get a refund?

I cancelled my reservation 20 min after I made it on Friday. How do I get my refund?

Providing a full refund for stay?

I scheduled five nights, but only used four. I still got charged for five nights. How do I avoid this in the future?

What is the cancellation for services policy?

My dog sitter cancelled the day before - how do I get a refund?

How do I get my full refund?

What is the best way to issue a refund?

good puppy but horrible owners. How many stars for the rating ?

How long will it take to see the refund in my bank account?

I just found out my dog is terminal and needed to be put to sleep. Can I get refunded?

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

Refund for stay that sent dog to vet?

Owner postponed then canceled does NOT want refund?

How do I get my refund?

rover a question?

Had to cancel with sitter but already paid how do I get a refund?

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Connect with fellow dog lovers and learn from one another

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