Dog Questions & Answers | Rover Q&A Community

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

197

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1

answer

no

votes

I paid for the background check to be a dog walker over a month ago, and I still haven't received a badge. What should I do?

250

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1

answer

no

votes

I had a booking and the amount was deducted from my bank. The sitter cancelled, how do I get credited?

313

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1

answer

no

votes

Why am I not getting paid if I performed services just because the card wasn't completed?

102

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2

answers

no

votes

Tara C.

can i tip my walker?

90

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1

answer

1

vote

How do I make a suggestion to Rover?

54

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1

answer

no

votes

Can I ask a potential sitter to provide references?

438

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6

answers

no

votes

Shelly K.

I don’t need a dog walker, but I need someone who can drive my dogs and me to a nearby off leash dog park and pick us up after a couple of hours. Is this a service that any Rover walkers/sitters provide?

33

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1

answer

no

votes

what is protocol for someone requesting a sit for someone elses dog( shes says a friend) ?

43

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1

answer

no

votes

promo code for first time user Jan 2021?

85

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1

answer

1

vote

Is it okay to ask for the owners address?

7.5k

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2

answers

no

votes

How much should I charge for keeping a dog for several hours, but not overnight?

115

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2

answers

no

votes

Payment for longs stays?

289

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2

answers

no

votes

What if no one responds after a while? What should I do?

90

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1

answer

no

votes

Anyone worried about rising gas prices for drop in visits?

287

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6

answers

2

votes

Roger S.

Suggestion for improvement on Rover.com?

45

views

1

answer

no

votes

How do I find out what my ratings are and what my clients comments/reviews are?

633

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7

answers

-1

votes

Carol C.

My first customer has requested that I watch two dogs but has only included information for one when it comes to paying. How do I go about this?

48

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2

answers

no

votes

meet and greet how to ?

29

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2

answers

no

votes

Lenka L.

Can I take jobs I am contacted about that are in Canada?

62

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2

answers

no

votes

Is there any discounts for Rover sitters to use Rover services?

217

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1

answer

no

votes

How do I leave a tip?

29

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2

answers

no

votes

If my dog had a parasite last week will the sitter still take her in a week?

120

views

2

answers

1

vote

Geraldine H.

Do you have liability insurance?

2.8k

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3

answers

no

votes

What are Rover fees for owners?

64

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2

answers

no

votes

Lenka L.

How do I find someone to give my mom's dog insulin shots?

102

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1

answer

no

votes