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Multiple request for same dates- how to handle?

Hi all,

I'm sure this has been asked before, so sorry about that.

I frequently get multiple requests for the same dates. Whoever messages me first, assuming their dogs seem like a good fit, I schedule a meet-and-greet. Three times now different owners have cancelled the meet-and-greet last minute because family members offered to sit or whatnot. However, in the meantime I always let the other owners requesting know that I have a booking pending and can't guarantee my availability.

So-- how do you all handle multiple booking requests? Should I be booking multiple meet-and-greets and then whoever books me first gets it (while also letting them all know that others are interested in the same dates)? A lot of my requests this summer have been so last-minute, so I don't want anyone to put all their eggs in one basket and then have me deny the booking because someone else booked first.

Thanks!

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Patricia D.

My practice is first person to book that I am willing to accept after meet and greet gets it. But this is your business and there is always exceptions to any rule. I do usually let people know other clients are inquiring about the same date as well and so if they can let me know as soon as possible if I don't hear from them within a certain time frame usually 24 hours after meet and greet I can not guarantee availability. A lot of times that will help you book up quicker as well. Good luck.

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Walt G.

Book a Stay
Woodbridge, VA

Most sitters try to schedule their M&G's as quickly as possible to narrow the field if they have multiple requests. It is always a juggling act as you want a booking but it must be with a good client and dog that works for you. Over time as your client base increases it becomes easier as repeat clients don't need a M&G and you can book them immediately after receiving the request. Best of luck

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Multiple request for same dates- how to handle?

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