Hi Nice to meet you! My name is Yuen Kwan, you can call me Vicky. My husband is Pak Hei, you can call him Jay. We live in a three bedroom townhouse with a nice balcony for dogs who love sunbathing, the neighborhood is calm and quiet. **Safety is the priority** I'm a safety-certifed professional groomer with extensive experience in caring for dogs and cats of all temperaments and needs, no matter senior, puppy/kitten, those need oral medication or relatively anxious, I have the knowledge and experience to give them the best care. ***Fear Free*** I have attended Animal Welfare & Fear Free course and got certified, fully understanding dog and cat psychology and how to make them feel safe and positively encourage desirable behaviors. *** Grooming Service *** As a groomer, I will make sure your fur-baby's coat is well maintained, FREE daily brushing service is included. I can also provide nail trimming, bathing or hair trimming service if you want! For guests staying over 20 days, I will provide nail trimming service OR bathing service for FREE! *** Always available*** Though my husband, Jay, is not working in the pet industry, he loves animals just as much as I do! He works from home and is available to help care for your fur-baby during the day. We feed, walk, play according to your desired schedule. Together, we ensure your precious baby receives consistent, loving attention and the best possible care. ***Special Arrangement for Cats*** As many of you know, cats may experience stress in new environment. While some cats may be keen to explore straight away, some may choose to hide. To help them settle in, we turn our second bedroom into a cat-oriented guest room which allows them to feel safer and adjust faster. When they are relaxed, they are welcome to explore the whole apartment and interact with our cat!