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Xiaoyuan & William N.

Star Sitter

South End, Boston, MA

5.0 out of 5 stars
48 reviews
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Services

These prices are for 1 dog.

Prices include all fees.

Xiaoyuan & William can host

0 to 15 lbs
16 to 40 lbs
Spayed and neutered dogs only
No females in heat
Crate-trained dogs only

Xiaoyuan & William can care for

Cats
0 to 15 lbs
16 to 40 lbs
Dogs over 1 year old

Availability

Pet care is my full-time career, so my daily schedule is built entirely around the dogs staying with us. Because we intentionally care for only a small number of guests, every dog receives plenty of supervision, companionship, potty breaks, exercise, and individual attention throughout the day. William works remotely most of the week, and my mother also helps care for our guests, so someone is almost always home. This flexible schedule allows us to adjust activities based on each dog’s personality, energy level, routine, and needs.

Available
Not available
SMTWTFS
Boarding Cancellation Policy:

About Xiaoyuan & William N.

Communication

16 repeat pet parents
100% response rate
Usually responds in a few minutes
80% bookings with photo updates
Sends updates with Rover Cards

Dog skills

12 years of experience
Oral medication administration
First aid/CPR
Senior dog experience
Special needs dog experience
Can provide daily exercise

Safety, trust & environment

Your dog’s safety, comfort, and emotional well-being are always our highest priorities. As a Fear Free Certified Professional, I use gentle, low-stress handling techniques that help dogs feel safe and comfortable in a new environment. Every guest is carefully supervised, and I pay close attention to body language, stress signals, and individual comfort levels to ensure a positive experience. Our apartment is designed to feel like a real home—not a kennel. To maintain a clean and healthy environment, we: • Use HEPA air purifiers • Wash food and water bowls after every meal • Sanitize beds, blankets, toys, and common areas using pet-safe products • Provide fresh filtered water at all times • Brush dogs when appropriate to keep coats clean and comfortable Long-term boarding guests also receive a complimentary bath before going home (with owner approval), so they return fresh, fluffy, and clean. While you’re away, you’ll receive frequent photos, videos, and updates so you can relax knowing your pup is safe, happy, and having fun.

Home

Lives in an apartment
Has an unfenced yard
Non-smoking household
Has 1 dog
No children present
Dogs not allowed on bed
Dogs allowed on furniture
Potty breaks every 2-4 hours

Information Xiaoyuan & William N. would like to know about your pet

🤝 Meet & Greet Before your pup’s first stay, I always recommend scheduling a Meet & Greet. It’s a great opportunity for us to get to know each other, answer any questions, and make sure we’re the right fit for your dog. During our Meet & Greet, I’d love to learn as much as possible about your pup so I can provide the safest, most personalized care throughout their stay. Please let me know about: • Your dog’s daily routine • Feeding schedule and dietary preferences • Allergies or food sensitivities • Medications or medical conditions • Favorite toys, games, and activities • Energy level and exercise needs • Experience around other dogs • Crate training or sleeping preferences (if applicable) • Separation anxiety, fears, or triggers • Training cues or behavioral concerns • Emergency contact information The more I know about your dog’s routine, personality, and preferences, the more I can help them feel safe, comfortable, and right at home from day one.

A typical day

Every dog’s vacation is different, so we customize each day’s schedule based on their personality, age, energy level, and routine. A typical day may include: ☀️ Morning potty walk 🍽️ Breakfast 🌿 Relaxation time 🌳 Outdoor adventure in a park or fenced grassy field 👃 Sniff walks and enrichment 🎾 Fetch, tug, frisbee, or interactive games 🧩 Puzzle toys and mental stimulation 😴 Afternoon nap ❤️ One-on-one attention and cuddles 🍽️ Dinner 🌙 Evening potty walk 📸 Daily photos and updates sent to you Rather than staying in one backyard all day, our guests regularly explore beautiful dog-friendly destinations throughout Greater Boston, where they can safely sniff, play, exercise, and simply enjoy being dogs.

Location

Boston, MA

Xiaoyuan & William N.'s Neighborhood

Pets

Xiaoyuan & William N. have Star Sitter status

The Star Sitter program highlights responsive sitters who deliver highly rated care and have a history of listing accurate availability and preferences, making it easier for pet parents to find the best care for their pets.

Certified• Free Bath for Long Stays

Pet care experience

Welcome! Hi! I’m Krystal—a FULL-TIME Professional Pet Sitter, Berklee College of Music graduate, and proud dog mom to my Shiba Inu, Mina. As a fellow dog parent, I know your dog isn’t just a pet—they’re family. That’s why we created Paw Retreat, a boutique home boarding experience where every guest receives personalized care, enriching adventures, and the same love and attention we’d give our own dog. Inspired by my love for both music and animals, my goal is simple: to create a calm, loving second home where every dog feels safe, understood, and genuinely excited to come back. ⸻ 🌿 What Makes Us Different At Paw Retreat, we believe boarding should feel like a vacation—not simply a place to stay. Unlike traditional boarding facilities or sitters who care for many dogs at once, we intentionally keep our group small so every guest receives individualized attention, personalized care, and a calm home environment. 🌳 More Than Just a Backyard Many boarding facilities rely primarily on a backyard for daily exercise. Our guests enjoy 3–4 potty walks every day plus two outdoor adventures to beautiful parks, large fenced grassy fields, scenic walking trails, and other dog-friendly destinations throughout Greater Boston. We believe dogs deserve opportunities to explore new environments, sniff, discover, and enjoy the world around them—not just stay in one yard all day. ⸻ 🧠 Personalized Enrichment No two dogs are the same. Rather than following one routine for every guest, we tailor each day’s activities around your dog’s: • Personality • Age • Energy level • Confidence • Exercise needs • Comfort level As we continue studying canine behavior, enrichment, and positive reinforcement, we’ve learned that mental stimulation is just as important as physical exercise. Every adventure is thoughtfully planned to help dogs stay confident, engaged, relaxed, and happy. ⸻ ❤️ A True Boutique Experience Because we welcome only a small number of guests at a time, every dog receives: • Plenty of one-on-one attention • Flexible daily routines • Individual play and enrichment • Quiet nap time • Cuddles and companionship • Personalized care instead of a crowded daycare environment We believe quality care comes from giving every guest the time and attention they deserve. ⸻ 🏡 A Full-Time Family Care Team Pet care isn’t a side job—it’s my full-time profession. My partner William works remotely most of the week, and my mother, who also has years of dog care experience, often helps throughout the day. This means someone is almost always home providing supervision, companionship, potty breaks, playtime, and lots of love. ⸻ 🦴 Thoughtful Extras To make every stay even more special, we also offer: • Healthy homemade treats (with owner approval) • Daily photo and video updates • Complimentary bath for long-term boarding guests • Individual feeding routines • Medication administration when needed ⸻ 🏆 Professional Qualifications Providing exceptional care means continuing to learn. I’m committed to ongoing education in canine behavior, enrichment, low-stress handling, and positive reinforcement so every dog receives the safest and highest quality care possible. My certifications include: ✔ Certified Professional Pet Sitter ✔ Fear Free Certified Professional ✔ Pet CPR & First Aid Certified ✔ Karen Pryor Academy Dog Trainer Foundations ✔ 12+ years of hands-on dog care experience Every new course helps me better understand dogs and provide an even better experience for every guest. ⸻ 🤝 Building Long-Term Relationships Our goal isn’t simply to care for your dog during one trip. We hope to become the trusted pet sitter your family can rely on for years to come. As we get to know your dog’s personality, favorite activities, routines, and preferences, we’re able to provide an even more personalized experience with every stay. Nothing makes us happier than welcoming our returning guests back for another vacation.

Reviews

Carla R.
Doggy Day Care • Jul 29, 2026
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Xiaoyuan (Krystal) did such a great job taking care of my pup. I got photo and video updates and she came home exhausted from a day of fun! I am looking forward to her watching Maisey for an upcoming trip.

Avelino F.
Boarding • Jul 14, 2026
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Xiaoyuan and William were the best. I was out on a business trip and they were able to board my Shiba Inu Bolt. Because they had another Sheebs in the house, they were already aware of the quirks of owning the breed but sure it would have been translatable to other breeds. They were very communicative and provided a lot of updates throughout. I highly recommend them.

Brian S.
Boarding • Jul 13, 2026
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Xiaoyuan and William were amazing! Tons of awesome pics and excellent at communicating. Will absolutely have my pup stay with them again!

Lynn Y.
Doggy Day Care • Jul 10, 2026
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Xiaoyuan and William were the absolute best! Ellie has a great day with them and their mom and dog Mina. We can’t wait to have Ellie stay with them again!

About Xiaoyuan & William N.

Communication

16 repeat pet parents
100% response rate
Usually responds in a few minutes
80% bookings with photo updates
Sends updates with Rover Cards

Dog skills

12 years of experience
Oral medication administration
First aid/CPR
Senior dog experience
Special needs dog experience
Can provide daily exercise

Safety, trust & environment

Your dog’s safety, comfort, and emotional well-being are always our highest priorities. As a Fear Free Certified Professional, I use gentle, low-stress handling techniques that help dogs feel safe and comfortable in a new environment. Every guest is carefully supervised, and I pay close attention to body language, stress signals, and individual comfort levels to ensure a positive experience. Our apartment is designed to feel like a real home—not a kennel. To maintain a clean and healthy environment, we: • Use HEPA air purifiers • Wash food and water bowls after every meal • Sanitize beds, blankets, toys, and common areas using pet-safe products • Provide fresh filtered water at all times • Brush dogs when appropriate to keep coats clean and comfortable Long-term boarding guests also receive a complimentary bath before going home (with owner approval), so they return fresh, fluffy, and clean. While you’re away, you’ll receive frequent photos, videos, and updates so you can relax knowing your pup is safe, happy, and having fun.

Home

Lives in an apartment
Has an unfenced yard
Non-smoking household
Has 1 dog
No children present
Dogs not allowed on bed
Dogs allowed on furniture
Potty breaks every 2-4 hours

Information Xiaoyuan & William N. would like to know about your pet

🤝 Meet & Greet Before your pup’s first stay, I always recommend scheduling a Meet & Greet. It’s a great opportunity for us to get to know each other, answer any questions, and make sure we’re the right fit for your dog. During our Meet & Greet, I’d love to learn as much as possible about your pup so I can provide the safest, most personalized care throughout their stay. Please let me know about: • Your dog’s daily routine • Feeding schedule and dietary preferences • Allergies or food sensitivities • Medications or medical conditions • Favorite toys, games, and activities • Energy level and exercise needs • Experience around other dogs • Crate training or sleeping preferences (if applicable) • Separation anxiety, fears, or triggers • Training cues or behavioral concerns • Emergency contact information The more I know about your dog’s routine, personality, and preferences, the more I can help them feel safe, comfortable, and right at home from day one.

A typical day

Every dog’s vacation is different, so we customize each day’s schedule based on their personality, age, energy level, and routine. A typical day may include: ☀️ Morning potty walk 🍽️ Breakfast 🌿 Relaxation time 🌳 Outdoor adventure in a park or fenced grassy field 👃 Sniff walks and enrichment 🎾 Fetch, tug, frisbee, or interactive games 🧩 Puzzle toys and mental stimulation 😴 Afternoon nap ❤️ One-on-one attention and cuddles 🍽️ Dinner 🌙 Evening potty walk 📸 Daily photos and updates sent to you Rather than staying in one backyard all day, our guests regularly explore beautiful dog-friendly destinations throughout Greater Boston, where they can safely sniff, play, exercise, and simply enjoy being dogs.

Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.
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Verified Enhanced Background Check
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Verified Enhanced Background Check

Xiaoyuan & William N.

Star Sitter

South End, Boston, MA

5.0 out of 5 stars
48 reviews