William was great with Bingo in several ways. He communicated well throughout our trip, sent us some amazing photos, and took Bingo on walks as requested—even in the rain—which we really appreciated. He clearly cares about the dogs he watches. He also made sure the house was clean after so many rainy days. That said, our overall experience was disappointing because it didn’t match the expectations we had discussed beforehand. We specifically requested an in-home sitter. William was upfront that he would not be staying overnight, but he reassured us that he would be spending ample time with Bingo each day. Unfortunately, that wasn’t our experience. Based on our Ring doorbell, the longest visit was maybe 45 minutes, with most visits lasting around 30 minutes. He came by three times a day for eight days, which meant Bingo spent the vast majority of each day alone in his kennel. That was never our expectation, and it caused us a great deal of stress throughout our trip. We felt awful knowing how much time he was confined. William seems like a genuinely nice person, and we don’t question that he treated Bingo kindly while he was there. We simply wish the amount of time spent with him had matched what we were led to expect. If you’re looking for someone to provide drop-in visits, William may be a good fit. If you’re expecting someone to spend extended time with your pet as an in-home sitter, I would recommend clarifying exactly what that will look like before booking.

Will was very attentive to Penny. Checked in on her, fed her at same time everyday and stayed overnight with her. When I came back on Sunday, she was very content, and not stressed at all. I will use Will again.