I explained my dogs ‘schedule’ when I dropped him off. The language barrier clearly didn’t go through. I was worried about him running away in a new setting. I didn’t hear back from her for over 12 hours. When she finally sent me a photo, it was his paws that he scraped off trying to get back in the house after being neglected outside in a strange area for who knows how long. When your over 2000 miles away from home, the last thing you need while traveling is someone asking you for advise on what to do with your dog because he was left outside alone in a strange area and when he finally did come inside, he pooped. What kind of dog sitter can’t find the 10-15 minutes to actually be outside with them to do their duty? Still having to explain his home situation the second time in a frantic text while 2000 miles away. When he was scheduled to be picked up at 6, my family spent several minutes knocking on the door until they finally answered. Then, spent several more minutes waiting for them to get his stuff. She brought him out without a collar and leash. And to top it all off, his ceramic bowl that is custom made to fit inside above ground dog dish was broken and disgusting. Granted she offered another metal bowl, by this time my family was just wanting to leave. When we got home I noticed his paw was stained with blood from him being left outside for so long in an unfamiliar place. I will NEVER use this person again. Horrible experience that doesn’t deserve the one star.

She's did an amazing job in yaking care or our 14 yr old Dog. Even dealing with her un-common issues. I woukd recommend her for sure. Thank you so much for taking care of Trixy, and being patient with her.