We had a very disappointing experience with this dog boarding service. From the start, communication felt cold and unwelcoming. More importantly, the level of care my dog received did not meet the instructions I clearly provided. My dog was not fed as directed, and the add-ons I provided - such as extra meals and treats - were not given. I had provided specific feeding instructions and supplies, yet these were ignored. This is especially concerning when trusting someone with your pet’s wellbeing. I also expected regular updates, but only received two photos during the entire stay, and they appeared rushed and staged rather than genuine check-ins. Overall, I’m very dissatisfied with the service and would not feel comfortable leaving my dog here again. I strongly recommend that future clients confirm expectations in writing and follow up closely.

Mikey had such a great time and is always taken well care of :)