I would like to start with Veron is a nice person and I do think he cares about the care of animals. In our situation Veron was unable to complete the agreed agreement to care for our dogs. We met with Veron for a meet and greet with our dogs weeks prior to him agreeing to care for them when we were out of town. We had booked his services 2 months prior to us going out of town. When Veron came for meet and greet he said he had now gotten a job and asked if when he was unable to come and let our dogs out his sister would come in his place. We were reluctant to agree to this but we did. We left town at 8:30am and Veron was supposed to come at lunch that day as well as 5pm to feed them and let them out. He did not come that day until 7:30pm. My dogs had not been out since 8:30am that morning nor had they eaten all day. We have a camera so we knew he had not been there all day. Needless to say, I was extremely upset and worried about my dogs. He said this wouldn’t happen again and it did. Rover stepped in and got us a new Rover babysitter. We were very appreciative of that but our trip was very stressful and we were unable to enjoy ourselves. Like I said, I think Veron meant well but did not follow through with an agreement he agreed to. By not doing what he agreed to my dogs suffered. Very disappointing. Luckily the new Rover babysitter did an excellent job so I’m the end my dogs were okay.

Wonderful experience. Our dog was taken care of very well! Would highly recommend Veron and Jessica. Our dog was very happy.