I went back and forth on submitting a review as I know everyone has bad days and/or mix-ups and that things can happen - and I am a very understanding person. But, an issue that occurred was entirely preventable, and could have caused real harm, which is why I felt necessary to post. In my Rover profile for both dogs, I go to great length and detail around their food and feeding schedule, including where to find food and when to thaw it out. In person, I also went over this same detail with Vanessa. When I arrived home from my trip, I found that every single bag of food left in the freezer was untouched. I texted Vanessa to ask what she had been feeding the dogs as no bags had been opened. She responded that she had forgotten about where to find the food until the day before I was due home and she did not see a bag thawed in the fridge (it was in the container I specified) and at that time took a bag out to be defrosted - but that she had been feeding them dry kibble she found in a container in the adjacent room. At no point during the short time I was away did I received a text asking me about food, where it was located, if ok to feed them dry kibble, etc. The dry kibble that was found was not their food, and was from a former foster dog that was on a prescription diet for his kidneys. So, I struggled to write this review as on the one hand, Vanessa is a very warm individual, and I know she was very sweet and caring with my dogs while here. I know they were safe with her as well. But, making an assumption and feeding dogs a mystery amount of a dry food that was never pointed out in person or referenced in instructions vs simply re-reading Rover notes or texting me for a quick answer, is what has not sat well with me. If you have dry food that you leave out on the counter for a cat or dog Vanessa would be a wonderful option for you. If you use meals that are needing to be refrigerated like Farmers Dog or Ollie I could not recommend just based on my experience.

Thank you for taking such good care of goose!