Thanks for always taking good care of Kiki.

When we got Chester back, we noticed he was bleeding. My daughter mentioned it, but there was no response to her verbal inquiry. My wife took pictures of Chester's injuries when we got home and sent them to the sitter via the app, asking about them. The sitter responded that the crate probably caused the injuries. This doesn’t make sense because, in the three years we've had Chester, he has never hurt himself in or on his crate. The marks clearly looked like bites or claw marks. Additionally, Chester’s name tags and rabies tags were removed, and the loop on his collar was bent as if it had been ripped off. We no longer feel safe bringing our dog to this sitter. If Chester had been in a fight or had an accident, we would have been much more understanding if the sitter had been honest. The explanation that the crate caused the injuries was insulting. When we leave our dog in the care of someone we are paying, we expect the sitter to know exactly what happens and report it accurately.