4.1

I was very happy with Tristan’s service at first. He watched my very difficult dog who has a lot of issues with a last minute notice. With saying that, there were a lot of problems and a lot of them I didn’t notice until I got back to my place. Tristan texted me Saturday morning what my ETA of arrival was even after I had told him multiple times on Friday that I would text him and let him know as soon as I got an estimate.

Great dog sitter. Our pups love when he visits!!

We had a last minute trip and luckily found Tristan! He was quick with responses and was very kind with our babies!

Tristan does a great job in walking Booji, he is consistent and punctual in his walks. I will definitely recommend him.

Tristan was amazing. Baby is not an easy dog to get to know. He did a tremendous job. Any time I need a sitter, Tristan will be the one I contact. He is very patient, caring and very considerate. He deserves a raise. Thank you for all of your assistance. Gail

When I scheduled a 9-day trip,the pool of available sitters were thin, I searched Rover for an over-night sitter for my pit-lab Nelson. came across Tristan profile, did the meet and greet and a demo walk , with time really not on my side I decided to go with Tristan, we agreed for Tristan to stay over-nights with my dog for the nine days at my place, and do morning and evening walks and feedings. There would be a gap in the day when my dog was alone,as Tristan would leave my place mid-morning and return around 4-6 pm then spend the nite, per agreement, so my daughter volunteered to do a mid-day drop in walk to break up Nelsons day. they would communicate with each other thru text, first few days were going ok i suppose there was not much feedback unless i initiated the text on checking in on welfare of both. on the fifth day however, She came to my house to walk him, only to find my front door 3-4 inches open, and Nelson was sitting inside by the door. My Daughter went into panic mode , took Nelson and his food , and left, thinking maybe a burglar was in there, so she called me , I got hold of Tristan by phone , turns out he was still at my place and had left the door open, he was professional and apologized, I appreciated he was not Defensive or combative in any way, From there i asked him to give the keys to my neighbor who was outside, and i'll find an alternate to finish Nelsons care. I should preface by saying that my dog will take any chance to run off, he's an escape artist and is extremely animal-reactive. All of which was clearly discussed with Tristan. Though I am very thankful that Nelson did not run off - the results could have been catastrophic if he had. I live on a very busy road, so likely he would have been hit by a car before anything else happened. This caused both me and my daughter major anxiety and stress to find someone who could look after Nelson for the remaining 5 days. It took a toll on my trip, and was unnecessary stress for Nelson to move from place to place. Very disappointing. I don't want to think too much about what could have happened had my daughter not shown up when she did - but I do want to write this review in case it will protect any of your dogs from being at risk of running away. This experience was not a good one, and I my only goal in writing this is to save anyone else this stress. In closing I do believe Tristan has learned a great deal from this , and feel he will succeed as rover rep. as i do understand everyone makes mistakes , and when we learn from them we can advance. in the end i came back to a healthy happy Nelson for that I'm grateful , and I'd credit the first 5 days to Tristan .