When I first hired this dog walker, he was reliable, punctual, and communicated well. For the first few weeks, I was very satisfied with the service. Unfortunately, things changed unexpectedly. There were two last-minute cancellations, both on days when I was working out of town and relying on the scheduled walks. Shortly afterward, the service was canceled entirely with no advance notice. I understand that personal and health issues can arise, and I sympathize with anyone dealing with unexpected challenges. My frustration is not with the circumstances themselves, but with the lack of communication and warning. As a pet owner who travels for work, I depend on dependable scheduling and timely updates when plans need to change. Overall, my experience started very positively but ended in a way that left me scrambling to find alternative care for my dog. Better communication and more notice would have made a significant difference.