We had an amazing experience with Tom as our dog sitter on Rover! From the start, he was incredibly thorough and professional—he scheduled an initial meet and greet to ensure he was a good fit, and then even set up a second visit to go over our dog’s routines and any house-related tasks like garbage, recycling, and plant care. Our dog, Rogue, is 10 years old and can be a bit difficult at times, but Tom handled her wonderfully. He made sure she got her two daily pills and took her on long walks, which she absolutely loved. He sent us daily updates with multiple pictures, which gave us great peace of mind while we were away. A neighbor even reached out to us while we were gone and said: "Just wanted to let you know—Rogue has been in good hands and has been a good girl (from what I’ve seen). I’ve seen the dog sitter taking her for walks and every time she looks so happy—big tail wags. Also haven’t heard her barking at all." Not only did he take great care of Rogue, but he also took excellent care of our home—we came back to a clean and well-maintained house. It’s clear that Tom is experienced, caring, and dedicated. We couldn’t have asked for a better sitter and will definitely be booking with him again! Highly recommend!

I would not recommend! Overall this has been a very negative experience and I am now dealing with a damage claim to my table. Additionally, the sitter was using his personal phone for much of messaging and very little of the communications that transpired are included on the Rover.com site and are far from a complete representation of my experience.