Tina was absolutely wonderful with Marcos! From the very first message she was punctual and easy to coordinate with, always confirming drop-off and pick-up times without any hassle. She clearly paid close attention to his sleeping habits and made sure he had a cozy, comfortable spot to settle in for the night. She also followed our written instructions carefully, which gave us so much peace of mind while we were away. On top of that, you can just tell Tina knows a lot about dogs — she was attentive, patient, and genuinely cared for Marcos like her own. She sent thoughtful updates and photos throughout the stay, including a fun outing to Dolores Park, and Marcos looked completely at ease and happy in every picture. Communication was warm and consistent from start to finish. We felt so comfortable leaving Marcos with her and would absolutely book again. Thank you, Tina, for taking such great care of our baby!