5.0

Tiarra is an absolute blessing! I cannot say enough amazing things about Tiarra. This was my first time ever using Rover and my first time leaving my dog, KoKo, in the care of someone outside of the two family members who normally watch her. If they weren’t available, I would simply take her with me. Both of KoKo’s trainers had encouraged me to work on detaching a little more and allowing other people to care for her, so I decided this long weekend would be the perfect opportunity to try. The person I originally had arranged to watch KoKo cancelled on me the Sunday before I was leaving. By Monday, I was completely stressed because I was flying out Friday. My cousin had always recommended Rover, so I downloaded the app and came across Tiarra. From the moment I reached out, Tiarra was incredible. She was extremely responsive and immediately offered to come do a same day meet and greet with me and KoKo before I even booked. That meant so much to me because I was understandably nervous and wanted to make sure KoKo and I felt comfortable. When she came over, I walked her through KoKo’s routine, and she immediately put me at ease. She was professional, patient, open, receptive, and genuinely understanding of the fact that this was a completely new experience for both KoKo and me. She made the entire process feel so much easier. While I was away, her communication and daily check in notes were TOP NOTCH. Detailed, thorough, everything! She kept me updated, was incredibly responsive, and never made me feel concerned. She didn’t just come in, do what she needed to do, and leave either. She actually stayed for the full visit I paid for, took her time, and genuinely cared about KoKo. That speaks volumes about her character and the way she approaches her work. What impressed me most was her transparency, honesty, professionalism, and integrity. She was communicative throughout the entire process, receptive to adjustments, and truly made me feel like KoKo was in good hands. I was able to enjoy my trip knowing she was being cared for by someone I could trust. Tiarra completely exceeded my expectations. She took what started as a very stressful, last-minute situation and turned it into such a positive experience. My first experience with Rover could not have gone better because of Tiarra. I will absolutely be using Tiarra again and would recommend her to anyone looking for someone who is reliable, trustworthy, communicative, professional, caring, attentive, and has genuine integrity. Tiarra, thank you for taking such wonderful care of my baby girl KoKo and for giving me peace of mind while I was away. You are truly a blessing, and I’m so grateful I found you! I couldn’t recommend her more!

She was great!

Thank you for taking care of Rocky! He's always happy to see you!

This is now our 3rd or 4th time working with Tiarra and certainly not the last! She does such a great job with our cat, Winnie. There is no better feeling knowing your pet is in good hands while you are out of town. We loved all of the daily updates with her check-ins with Winnie. Thank you again, Tairra!

Another great visit from a dependable sitter!!

Great human being that genuinely feels caring towards your animals! Easy to talk to and would highly recommend.