I met Tiare in advance to meet and greet, showed her around, and explained the routine. My dog has an ulcer, so I explained how strict schedule is important for her health. Tiare was nice, understanding, and friendly. I gave her a key and asked to be on time on the start day. On the first day she was 3 hours late. She didn’t update or inform me until I asked, I was very nervous sitting on the plane in the air, not knowing if or when she’ll show up. Tiare said she had a car accident and was still coming. Ok I understand, accidents happen. Next day, she just disappeared for half a day, missed evening walk and dinner, and showed up 2 hours later. I texted her and said that’s not what we agreed on. She gave me an excuse and promised “I’ll do better tomorrow “. Next day she texted me about a situation at work and she had to go to work for half of day and that her sister can come and take care of everything instead of her. At this point, I understood that I just can’t rely on Tiare. Two days of total stress and uncertainty. I had to call rover support and look for immediate replacement. Additionally, I provided clean bed and amenities for her stay, and asked her respectfully to not to come into my personal bedroom and bathroom, and that I have camera in there to watch the dog because she sleeps in my bed. Tiare ignored that request and went into my room stating that she was looking for an outlet to charge her phone. I have plenty of outlets in her room, kitchen, and living room where she was allowed to be. All that experience left me with a lot of stress, being in a long waited vacation with my family, I lost sleep and was shaking because I had a person in my house that I can’t trust and rely on.

Tiare A. cancelled a booking within a day of the start date.