5.0

Tianna M. cancelled a booking 1 day before it was scheduled to begin.

I was very impressed with Tianna. One of our dogs was naughty and took part of a chocolate muffin off the counter through no fault of Tianna's. She called pet poison control, contacted me, and contacted Rover. She kept us updated on how the dogs were doing because we had no idea which dog decided to counter surf. She was ready to do whatever needed to be done to ensure our dogs received any treatment they might need. Thankfully we learned there wasn't enough chocolate in the small amount eaten that would have affected either dog. We would trust Tianna again to pet sit for us because she acted in such a professional manner. Accidents happen and she apologized profusely for something that she had no control over. Our house was also immaculate when we returned from our trip. We will now included counter surfing in the notes we leave for our pet sitters and we look forward to hiring Tianna again for our next vacation.

Tianna was great.

She was on time, reliable, and communicative. I trusted her fully with my dog, and got plenty of pictures. I would absolutely work with her again!