If I could give 0 stars I would. I’m not even this person because I believe in talking directly to someone to get a better understanding of why they did what they did. I contacted Taylor on January 1 and gave her two days to respond to my concerns. I was definitely shocked that she didn’t respond and had to take it to Rover to try to get a resolution. My previous sitter no longer was in the business and I was forced to find another sitter. I used a young lady named Sydney a week before Taylor and had no problems. Unfortunately, Sydney was not available for the time I was leaving. I was very clear when I saw both young ladies and Sydney was able to follow ALL the instructions. This is my experience with Taylor: “When I arrived back, I noticed an oil stain in my driveway. I had shared ahead of time that if your vehicle had any leaks, it should be parked on the mats provided to prevent damage. Unfortunately, it looks like that didn’t happen, and I’ll now need to look into getting the area cleaned. I also want to clarify something from our initial meeting. I never indicated that Kush sleeps in his crate at night. If that had been the case, I would have arranged for drop-in visits rather than overnight care. It might be helpful in the future to take notes about each new client’s care preferences and routines to ensure everything is followed as discussed. Lastly, I noticed that my personal blankets were used during the stay. During our conversation, I had mentioned that you would need to bring your own bedding and towels, so I was a bit surprised to see mine used.” I understand that everybody has a different experience, but this was mine, select her at your own risk.

Taylor was great with our Nala girl. Nala was well taken care of. Taylor sent us photos all throughout the weekend and was quick to respond to any messages we sent to her. We will definitely use Taylor again!