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Susan & Rick H.

5.0 out of 5 stars
7 repeat clients
Profile image

Susan & Rick H.

5.0 out of 5 stars
7 repeat clients
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North Vancouver, BC

Prices include all fees.

Highlights

Susan & Rick have Star Sitter status!
Basic background check
64 years of experience
Can administer medication
Senior dog experience
Can provide daily exercise

Pet care experience

Retired, Ready to Love Your Pets

We have been pet owners for 60+ years and loved them all. We believe as sentient beings, they all have their own personalities. We don't see them as animals but we see them as friends! We have each had multiple dogs and cats and even a pet lizard. We are able to work as a couple or individually or if you prefer only one person.

Cat care experience

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Lover of All Cats Since I was 5!

Susan & Rick also care for cats. Learn about their cat-specific care experience.

Qualifications

7 repeat pet parents
100% response rate
Usually responds in a few minutes
100% bookings with photo updates
Sends updates with Rover Cards
64 years of experience
Oral medication administration
Senior dog experience

Pets

Safety, trust & environment

Currently, we are able to take your pets for walks or visit them in your home as we have our own cat at home who prefers to keep our home to herself. At the age of 14, she is not overly keen on other animals visiting.

Ratings and reviews

5.0
stars
38 ratings
Madelane T.
5.0 out of 5 stars
Drop-In Visits • Sep 18, 2026

Susan and Rick were amazing carers for our cat Maya. They clearly care about her wellbeing and gave her lots of love and attention. They kept the place clean and even helped us with a couple of tasks while we were away. They are also very friendly and communicate really well. We would definitely recommend them anytime!

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Sergio H.
5.0 out of 5 stars
Dog Walking • Sep 15, 2026

Susan and Rick were absolutely wonderful with Max and Teo! They were very attentive, reliable, and communication was excellent from start to finish. I really appreciated all the updates, messages, and photos they sent during the walk it gave me great peace of mind knowing the dogs were in good hands. Everything went smoothly, and I had a great experience with them. I would definitely recommend Susan and Rick to anyone looking for someone trustworthy and caring with their dogs. I would absolutely contact them again in the future whenever I need help with Max. Thank you both so much!

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Sheila U.
5.0 out of 5 stars
Drop-In Visits • Sep 05, 2026

My cats were well looked after by Susan while I was away, and she sent me daily updates and photos which was lovely.

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Anne M.
5.0 out of 5 stars
Drop-In Visits • Aug 30, 2026

We were a little nervous about leaving Katie for a few days, as she is so shy and usually nervous around strangers, but Susan was wonderful with her. We are delighted that we found Susan and will not hesitate to contact her whenever we need to leave our Katie again.

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Elena G.
5.0 out of 5 stars
Drop-In Visits • Aug 28, 2026

Susan and Rick went above and beyond providing extra care in everything they were doing for our cat, Oliver. They were very punctual, meticulous and very loving. They were brushing him every day, on top of providing food and cleaning his litter box. They even brought a new toy for him and they would let him out in the garden for a breath of fresh air during the warm summer days. They also had to put up with some water spilling, which was happening everyday and it must have been a bit annoying. Susan wrote a very detailed summary every visit: she’s a good writer and her report cards were always fun to read, and every day I looked forward to reading them! Having Susan and Rick really made us feel relieved and comfortable, as we were away for a month and we knew that our cat was being in really good hands. Thank you again!!

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Nina C.
5.0 out of 5 stars
Drop-In Visits • Aug 28, 2026

Finn and Mickey love Susan. Susan’s care and love for animals shows immediately. I would use her anytime and would refer her without hesitation 😺🐈

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Calendar and availability

Available
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Schedule

We are both retired, therefore we can be very flexible regarding days and times to suit everyone. We get up daily between 5 and 6 AM and walk between 5 to 15 kilometres a day while playing Pokemon Go. We would love to have a four legged buddy or two with us on our walks.

Cats
0 to 15 lbs
16 to 40 lbs
41 to 100 lbs
Susan & Rick can host up to 5 drop-ins per day
Please let us know if your dog has special needs, likes or dislikes. We will do our very best with them if we know what to expect.
These prices are for 1 dog.

Prices include all fees.

Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.

Prices include all fees.