Profile image
Profile image

Susan M.

Star Sitter

Solon, OH

5.0 out of 5 stars
383 reviews
Image 1 of 111
Image 1 of 111
Image 2 of 111
Image 3 of 111
Image 4 of 111
Image 5 of 111
112PhotosView All

Services

Susan can host

0 to 15 lbs
Spayed and neutered dogs only
No females in heat

Availability

*We are retired and with your dog's 90% of the time they are here *Our home has whole house purified water which means no chlorine or other chemicals *The dogs also have their own two-tiered running water fountain that also has its own filtration system to help keep their water clean and clear and fresh

Available
Not available
SMTWTFS
Boarding Cancellation Policy:

About Susan M.

Communication

234 repeat pet parents
100% response rate
Usually responds in under half an hour
70% bookings with photo updates
Sends updates with Rover Cards

Dog skills

30 years of experience
Oral medication administration
Injected medication administration
First aid/CPR
Senior dog experience
Special needs dog experience
Can provide daily exercise

Safety, trust & environment

*We have a gated kitchen, deck, and play area, perfectly suited for small dogs *Our home is surrounded by cameras *At night our dogs are all covered together in one group so they can see each other

Home

Lives in a house
Has a fenced yard
Non-smoking household
Has 2 dogs
No children present
Dogs not allowed on bed
Dogs allowed on furniture
Potty breaks every 0-2 hours

Information Susan M. would like to know about your pet

no aggressive behavior … good with other dogs … house broken or small young puppies that are in training … No large breed dogs or large breed puppies ... special needs puppies my require an extra care charge

A typical day

EVERY PUPPY PARENT RECEIVES MULTIPLE PHOTOS OF THEIR PUPPY'S STAY ... we share both photos and stories of your puppy's visit ... We love and snuggle every puppy and make sure they are happy and well cared for ... We keep them clean, safe, protected and make sure they have lots of fun ... our puppy guests are always happy to return for another visit ... there are plenty of toys, treats, play time and snuggles included in every visit ... we are dedicated to your little fur babies and love them the same as we love our own.

Location

Solon, OH

Susan M.'s Neighborhood

Pets

Susan M. has Star Sitter status

The Star Sitter program highlights responsive sitters who deliver highly rated care and have a history of listing accurate availability and preferences, making it easier for pet parents to find the best care for their pets.

Snuggled-Cuddled-Loved Little Dogs

Pet care experience

We specialize in TEACUP, TOY, MINIATURE, SMALL AND SMALLER SIZE LAP DOGS (Must be Under 20 LBS fully grown and not a large breed dog). ... EVERY puppy parent receives multiple photos and stories of their puppies activities ... My husband and I each have had over 40-year careers in Hospitality and we have loved and cared for dogs for over 30 years, including almost 7 years of rescue work and foster care which included caring for tiny puppies. We understand and speak "dog" in our home and recognize stress, anxiety, when they're missing you, when they want a treat or attention and when they want snuggles and love … and even where they want to sleep ... our primary goal is happy puppies who love coming back to us ... In our home all dogs are treated like puppies and given lots of hugs, snuggles, and treats (which often include dog friendly fresh veggies, homemade puppy cookies or high-quality treats). We are happy to take both young puppies and special needs dogs and are very familiar with the needs of diabetic dogs and their medications, blind and deaf dogs and dogs with special diets. We have a large gated kitchen, a large gated deck and a large fenced and flowered area right off the deck, which dogs love because they can come and go whenever they want and there's plenty of room for little ones to run and play ... our puppy guests are never left alone or unattended outside ... We are very careful, inside and out, with the safety of your little family members and treat them with love and care just as you would … and as we treat our own. We spend many lovely mornings with the puppies having coffee, tea and treats on the deck in the spring, summer and fall. We have 2 resident puppies, both Min Pins … “G” who is 14 years old who came to us very ill and not expected to live, and “Bears” who is now 12. They are fun loving, playful and enjoy having “company” both human and puppy. They greet everyone with a lot of noise and excitement but once here, they happily share laps, beds and toys with anyone who wants to play, snuggle or sleep. One of us is home nearly all day, every day. There are always puppy's on our laps or sitting on our large oversize chairs with us throughout the day. Kenny, and all the dogs, usually take a nap in the afternoon, they all pile on either the recliner in the family room (or on our big chairs in the kitchen) and nap together. After dinner we often spend the evening in the family room playing, snuggling and watching TV. We make sure the dogs go out a minimum of every 1 to 2 hours and if your puppy is a “puppy pad” puppy, we have the perfect place for that as well. We will make sure sleeping and eating arrangements "fit your dog’s needs" … and that they get plenty of attention, hugs, treats and love while they are here with us at their home away from home … We want them to have as much fun on their vacation as you have on yours ... One of us is home almost all of the time ... 95% of the time one of us is with your little ones ... we play with them and watch just about everything they do ... We have a large gated kitchen ... extra-large gated Trex deck and also a very large, beautiful, gated play area with grass on either side that our little guests love to play in ,,, we designed it just for them and they love it ... we also have flood lights for nighttime that light up the entire yard and cameras on the deck and play area so we always know what your little one is doing and who they are playing with every minute they are outside ... *** Due to the fact that we give every dog as much individual attention as possible we do not accept drop-offs or pick-ups before 10 am ... we do not like to interrupt their eating, going out and morning play time with other dogs arriving or departing ... it creates a much calmer and better environment for your puppy and keeps them and happier while they are here ...

Reviews

Guowei J.
Boarding • May 31, 2026
Profile image

We cannot thank Susan and Kenny enough for the wonderful care they provided for our dog, who lost her eyesight recently and required medication. Their genuine love for dogs and their experience in caring dogs with special needs gave us peace of mind while being away for an extended period of time. Susan was always responsive to our questions and sent us updates and pictures. We are so grateful for their kindness and would highly recommend their service to others without any hesitation!

Katie P.
Boarding • May 27, 2026
Profile image

Thank you for going above and beyond for our little one.

Maryann B.
Boarding • Mar 24, 2026
Profile image

Leaving your pet with Susan and Kenny is like leaving them with your own family. They are nurturing and conscientious. My dog wasn’t even excited to see me! LOL

Stephen S.
Boarding • Mar 17, 2026
Profile image

After four days with Susan, my Havanese is on cloud nine. Great socialization experience for her!!

About Susan M.

Communication

234 repeat pet parents
100% response rate
Usually responds in under half an hour
70% bookings with photo updates
Sends updates with Rover Cards

Dog skills

30 years of experience
Oral medication administration
Injected medication administration
First aid/CPR
Senior dog experience
Special needs dog experience
Can provide daily exercise

Safety, trust & environment

*We have a gated kitchen, deck, and play area, perfectly suited for small dogs *Our home is surrounded by cameras *At night our dogs are all covered together in one group so they can see each other

Home

Lives in a house
Has a fenced yard
Non-smoking household
Has 2 dogs
No children present
Dogs not allowed on bed
Dogs allowed on furniture
Potty breaks every 0-2 hours

Information Susan M. would like to know about your pet

no aggressive behavior … good with other dogs … house broken or small young puppies that are in training … No large breed dogs or large breed puppies ... special needs puppies my require an extra care charge

A typical day

EVERY PUPPY PARENT RECEIVES MULTIPLE PHOTOS OF THEIR PUPPY'S STAY ... we share both photos and stories of your puppy's visit ... We love and snuggle every puppy and make sure they are happy and well cared for ... We keep them clean, safe, protected and make sure they have lots of fun ... our puppy guests are always happy to return for another visit ... there are plenty of toys, treats, play time and snuggles included in every visit ... we are dedicated to your little fur babies and love them the same as we love our own.

Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.
Profile image
Verified Background Check
Profile image
Verified Background Check

Susan M.

Star Sitter

Solon, OH

5.0 out of 5 stars
383 reviews