We arranged Susan H. to look after our 7-year old Havanese Roxy for 5 weeks while we had to make an international trip to Nepal. Roxy had never been without one of us (either myself or my wife Sharon) with her ever, during her entire life. At home, Roxy is very communicative, and well-trained to pee and poop outside, and rarely had accidents inside the house. Apparently, Roxy had a difficult time adjusting at Susan's house. It could have been the new environment and/or smells of other dogs that had been there previously. I think Roxy was also very distressed at not being at home and also that both of us had left her (or not knowing that we were ever coming back). Susan was very patient with Roxy, showed her a lot of love, and communicated regularly with us via messaging about Roxy's adjustment, issues, and progress. We were most appreciative. In the end, after 5 weeks when we picked up Roxy, Susan told us that Roxy had become like a family member in her household. When asked if she would again care for Roxy in the future (if/when we needed), Susan's answer was, "yes, indeed". I cannot recommend Susan more highly. She did a 5-star job looking after our little girl.

Susan did a great job with Poppy! Poppy warmed up quickly, and Susan was communicative and flexible which I really appreciate. Her place is one that any dog would be comfortable, especially one like Poppy who really values companionship. Drop off and pick up were super smooth, and we will definitely be booking with Susan again!