I've had dogs, big and small, since I was a child. My whole family takes an active role in playing with and caring for our dog, Buddy. Your dog(s) will be no exception! During some of our past family travels, and prior to learning of Rover, we had to board our puppy at big-box locations. It was never a positive experience. The stress on our dog was significant. Even in using different big-box locations there were several concerns. Things such as play areas that were overgrown, neglected or underutilized; crates were small; unattended dogs that would do nothing but hump ours (no joke!); and common area rooms that were concrete and crowded. Most significantly, the staff seemed to be more engaged with their phones than caring for the dogs. Thankfully we found Rover and a sitter who cared for our dog as if it were her own. This is what we desire to do, giving pet owners the same peace of mind we found.