Steven has been keeping my Ringo for sometime now. I must say I’m impressed by the patience he shows every time I’ve trusted him with my Ringo.

Steven seemed upbeat and happy to board chompers. Steven also took chompers for walks and sent me pictures and videos as well. That is where all the positive feedback ends. Chompers was supposed to take his allergy medication daily with peanut butter (which was discussed pre booking) chompers never got it and Steven said he couldn’t find it I’m the side of his backpack where I told him it would be. When I received chompers and saw his medicine in the little poop bag that I sent it in he replied I looked everywhere and did not see it. I asked why didn’t you text or call as we were in contact the whole time, I got silence. Chompers smelled of dog crap and had it matted all over his body, face and his crate was disgusting he smelled and looked so bad that we immediately went to take a bath. I had to buy a new leash, new brush and new collar because it had crap on it and it smelled so badly. His response was well you can leave me a review and cancel your next booking with me. I thanked him for at least keeping my baby alive and told him to expect a review and I will also cancel his previously scheduled booking. Chompers stayed with him for 7 days, maybe it was too long but I will never use him again and now I don’t trust leaving chompers to anyone. The only reason he is getting one star is because he did walk and take pics and communicated daily with pics and videos.

Steven was great with my dog! He always kept me updated and sent pictures/videos of him with my dog. I booked last minute and he was still fine with watching my dog with no problems at all! I will definitely not hesitate to use Steven again whenever I go out of town! Thanks for everything Steven!

HIGHLY RECOMMENDED!!!! Boarding with Steven was an awesome experience! Great communication throughout my trip, I was very comfortable. Steven is very friendly and caring, I will definitely be boarding with you again.

I would recommend Steven to anyone in need of care for their little one. Steven is very easygoing, attentive, and caring, he remembered everything I told him about George and after to it. He made me feel comfortable from the beginning to the end, he sent me pics and videos daily of George. I definitely will be re booking with you in the future. Thanks again!

I had a work trip that i had to travel for from a Monday through Friday and Steven wanted to do a meet and greet ahead of time which I thought was great and it went well. I told Steven when I dropped my pup off that I should be able to pick him back up around 5 - 5:30 on that Friday but would let him know in case anything happened with my flights. The first couple days were fine. Steven reported back and sent pictures. Great. Tuesday I get notification my flight was cancelled on Friday and I was rebooked on the ONLY available flight getting back in Ohare at 5:20, so I’m already passed my 5 o’clock time that I told Steven I’d be back by. I sent Steven a message letting him know I probably wouldn’t be able to make it there till at least 6:30pm. I didn’t hear anything back from him until the next day telling me that I had to make some sort of arrangement to have my dog picked up at 5pm due to Steven having some obligation at 5. Ok so I did. I asked a coworker to go to Steven’s house to pick up my dog. Then on Friday, as I am pushing from the gate on my last flight to Ohare around 3 o’clock, Steven informs me that he will no longer be home at 5 for my coworker to pick up my dog and that now I can come at 6:30. So when I responded and told him that the arrangements were already made and I wouldn’t land in time to be able to message my coworker to change them, Steven got VERY defensive towards me and made me feel very uncomfortable. I paid for a service to have my dog watched all day on Friday. This level of service was completely unacceptable to me as a consumer and I will never use him again.