Communication is the key to any relationship. This reservation was made more than two months in advance of our trip. She accepted the job without question. We paid over $700.00 for overnight house sitting/pet sitting. Two weeks prior to our departure I attempted to connect asking that she come to the house to refamiliarize herself with the house and the kitties. No response. At one week I got more insistent in my request for communication including asking Rover for help. Finally heard from the sitter that she was out-of-state for her day job. She couldn't email or make a call from somewhere on the east coast?? Never did see her before we left - had to leave a key in her home mailbox. Upon coming home - the litter pans clearly hadn't been serviced in two days or more. Cats accustomed to clean litter pans can get attitudinal in the absence of maintenance! What human would go 2-3 days without flushing the toilet? The house was secure but her final instruction from us was to leave all keys in the kitchen and lock the knobs on the way out. Not done. It took a week before she delivered the last house key. This young woman loves critters - of that I have not doubt - but she has a full-time day job, a pet sitting business ("I have at least 20 keys on my board at home", a fitness training business, and is parenting four teenagers, not hers, to keep them out of the foster system. She is over stretched to say the least. Several people we know in the community know her and like her but universally commented that she is hard working but overextended. I personally like her, but we will look elsewhere when we want to travel again.

Stephanie was amazing, She was flexible with me and communicate well. I liked how she helped ease to my mind with photos and updates while I was away of my doggy and their activities together.