Stephanie was great with the animals- we had a meet and greet with her (particularly as our dog is a little nervous of new people, so we prefer to introduce in advance) and they both took to her (more than they typically would with new people). She arrived for the sit as agreed, and it seems like the animals were taken good care of. They were very comfortable around Stephanie when we got back, and it was clear Bertie had had some good walks with her. The house was also left in good condition, very neat and tidy and Stephanie had even put her sheets on to wash. Communication could have been a little better and this would be the only (slight) negative from our side. Both in run up to the sit coordinating arrival/ times for the sit when response was delayed (making us slightly nervous so close to travel dates) and during the sit. Ultimately though Stephanie came as planned and the animals were looked after, more updates would just have been good to feel confident and relaxed that everything was going well. We’d be happy to have Stephanie again.