We were so happy to leave Henry with Steffany and Juan. Henry can be very anxious and demanding and they were wonderful with him and very responsive. He was with them for nine days and was depressed when we brought him home!

This was the first time boarding my cat with Juan and Stephanie. They were very quick to respond to my booking and follow up messages. They gave me assurance that my cat would not be around other cats, since she gets nervous. I originally thought she would be boarded in one of their home offices, but it turns out she was staying in the kid’s rooms. I don’t know how old the kids are but she seemed comfortable to sleep on their beds. I wish I would’ve gotten more frequent updates from their end because I was always the one sending messages for updates and photos, and even then I received only brief responses. In that respect, I wish they would’ve told me more info about how she was adapting, eating, and playing in her new environment.