Communication is excellent. Experienced. Caring. Flexible.

I was genuinely very excited to leave Desi with Sharon, and I truly wanted this to be a great experience. Unfortunately, I left feeling disappointed and concerned. Desi was scheduled to stay for a full week, but I had to initiate communication each time to ask how she was doing. I never received proactive updates, photos, or check-ins, which made it difficult to relax while I was away. Toward the end of the stay, the lack of communication made me so uncomfortable that I actually flew home a day early. Desi wears a Fi collar, which tracks her sleep, activity, and location. I had specifically requested that it be removed and charged nightly, especially in the event she were to ever get lost so I could track her. This wasn’t done until I followed up four days into the stay and asked again. When I arrived for pickup, I was surprised to see there were approximately six other dogs in the home. There is no backyard, and the dogs were separated between the garage and the interior of the house. I was not aware there would be that many dogs onsite at once. Since bringing Desi home, she has had diarrhea and has been excessively thirsty — which is very unlike her — and seemed extremely hungry at pickup. I will be taking her to the vet to ensure everything is okay. I really wanted this to be a positive experience, but between the lack of communication, unexpected number of dogs, and Desi’s condition upon returning home, I am now very worried. I hope this feedback helps provide clarity for future pet parents when making their decision.