Profile image

Serena U.

5.0 out of 5 stars
Profile image

Serena U.

5.0 out of 5 stars

Contact for Drop-In Visits

from $25 per visit

Highlights

Enhanced background check
Can administer medication
Special needs experience
Senior dog experience
Can provide daily exercise

Pet care experience

Dog mom, foster mom, animal lover

- I have a 3 yr old rescue named Maisy who deals with reactivity so we no longer offer boarding or daycare in our home. I also have a 9 year old Belgian Malinois who my boyfriend rescued from animal fighting. She is sweet as pie and a people lover. Both of my dogs have undergone training programs at the art of dog. Maisy has also done training at the happy hound. Both girls are healthy and up to date on vaccines. - I previously fostered for Buffalo Underdogs Rescue, which gives me a chance to help save many amazing dogs, learn to potty train and care for puppies and young dogs - I volunteer at white whiskers dog sanctuary where I have learned to care for elderly and special needs pups - I grew up dog-sitting for neighbors and friends and also have a family senior dog who I grew up caring for - I have volunteered as a dog walker for a local animal shelter

Qualifications

100% response rate
Usually responds in a few minutes
70% bookings with photo updates
Sends updates with Rover Cards
1 year of experience
Oral medication administration
Senior dog experience
Special needs dog experience

Pets

Safety, trust & environment

I will follow the specific instructions left for me by the owner. I ask for a thorough and detailed list of information regarding how to make your pet happy and well taken care of so I can be sure to provide the best care I can. I will treat your pet like they are my own.

Ratings and reviews

5.0
stars
2 ratings
Demetra D.
5.0 out of 5 stars
Boarding • Aug 01, 2023

Serena was so great with Daisy! She made sure to sent pictures and let me know how everything was going all weekend. Would absolutely book with Serena and Maisy again :)

Profile image
Natalie J.
5.0 out of 5 stars
Boarding • Oct 14, 2022

Serena is AMAZING! My dog has separation anxiety, and she did a great job helped my pup adjust quickly so that he was relaxed while Serena watched him. I appreciated that she read through my dog’s profile and asked questions to clarify some of the details, showing she really wanted to make sure she took care of my pup well. Overall great communication and professional. Highly recommend!

Profile image
Lynne D.
Sep 23, 2022

Reliable, conscious pet sitter. She’s kind and give good care to my dog. She’s also tidy and keep me updated with my dog behaviors and activities during the day. She’s definitely trustworthy!

Cecilia U.
Sep 23, 2022

Serena took care my roommate’s dog Pete while we were away at a conference and she did an excellent job. My roommate had a list of detailed instructions (her dog is old and requires a lot of specific care such as food portioning and frequent bathroom trips) and Serena followed them all perfectly. She was very organized and provided updates via text twice a day and answered all questions my roommate had about Pete promptly. Serena was very professional during drop off and pick up and both my roommate and Pete were happy with the experience!

Natalie B.
Sep 23, 2022

To whom it may concern, I have known Serena Uong for over 7 years. During these years, Serena has always displayed compassion and responsibility towards all animals, especially with my puppy. She truly does care about others’ animals as if they were her own. Even when there were events at my house, Serena's number 1 concern was always the well-being of my dog, who with she has already formed a close bond with. I have no hesitation recommending Serena as a pet caregiver and can confidently say that she is more than qualified to take care of any pet.

Calendar and availability

Available
Not available
SMTWTFS
Available
Not available
SMTWTFS
SMTWTFS

Schedule

I work remotely on Fridays and can be home all weekend. Monday through Thursday I work in the office in downtown Buffalo near canal side. I am open to services on these days after 5pm.

Cats
0 to 15 lbs
16 to 40 lbs
41 to 100 lbs
Serena can host up to 2 drop-ins per day
I like to have detailed written instructions of your pet’s usual schedule, needs, treat preferences, food allergies, sleeping habits, and other habits in general, etc (whatever else that should be noted) I also like to have at least 2 emergency contacts from the household along with the vet’s contact information
Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.