In short: did not follow basic instructions for pickup & drop-off (came at wrong times), informed us she “cannot walk the dog” because she is 64 y.o., keeps all dogs outdoors 24/7, and made racist comments at our wedding. Positives: she is easy to talk to, and accommodated our last minute change from doggy daycare to dog boarding for an additional fee. —- The long version: Before officially booking with Sandra, we had sent her very detailed messages about special pickup and drop-off instructions as we were in Fallbrook for our wedding, and our dog would be part of the ceremony. We promised a VERY large tip if she was able to accommodate our unique needs, and she promised she would be able to fulfill them so we booked with her. She came at the wrong time, refused to walk our dog due to her age, and then still demanded the tip we had promised, refusing to take our dog without it. Because we did not want to cause a scene AT OUR WEDDING, we decided to pay the tip. While waiting for us to grab the money, she made several racist remarks about our guests to our bridal party. Even after she took our pup home, she kept her outside in the yard the entire time, including for sleep. Our friend who lives in Fallbrook raised this concern to us as he informed us coyotes are common in the area, so we were especially concerned for her safety. While Sandra is nice when talking face-to-face, we had too many major problems during this booking to be happy about any part of it. We wish we had gone with another sitter in the area instead, and would caution others to look elsewhere if possible.

Yes, I have already twice left a 100% excellent review for Sandra and Max… They’re evidently is a glitch in your system. Please update my review for Sandra two receive thank you 🐕‍🦺💙🐾🎾Rover.com