Very sweet with our dogs, handled the two of them well, and sent lots of pictures.

I booked Samantha for my 10 month old puppy, Kobe. We had discussed beforehand that Kobe needs a lot of playtime and walks as he is very energetic. She assured me she'd be home all day until the evening and that he'd have plenty of playtime and attention. Upon arrival, I asked her to walk Kobe but she mentioned she needed to step out to drop her child off at daycare first. This meant Kobe would be left alone, and since I wasn't informed about this beforehand, I didn't bring his cage. I told her Kobe would have to go with her on the errand in this case. I left for work feeling a bit uneasy, but was reassured when she mentioned a family member would be home by noon to accompany Kobe if she needed to step out. 1 hour later she informed me that she needed to increase my rate. When I asked why, she stated it was because she didn’t get to stop by daycare prior to my arrival which impacted her work schedule. I found this surprising, especially since I was 30 minutes late, giving her extra time. This made me uncomfortable with the entire experience, and I ended up having a family member pick Kobe up after just 3 hours. On the positive side, she was responsive, took Kobe on a walk, and adjusted the pick up time. I believe she is caring towards animals. However, the lack of professionalism and unclear instructions regarding her availability significantly impacted my experience. I hope this feedback helps improve future arrangements for other clients.