Ross house sat for us and took exceptional care of Snow while we were away. Snow is usually very nervous around anyone outside the family, but Ross approached her with such calmness and patience, giving her the space she needed to feel comfortable at her own pace. This was our first time leaving Snow with someone other than family, so we were understandably a little anxious but Ross completely put our minds at ease. By the time we returned home, it was clear they had formed a lovely bond, and Snow was happy and relaxed. Ross took her on regular walks, kept us consistently updated throughout the day, and shared some wonderful photos and videos that really reassured us. We truly felt like Snow was in the safest, most caring hands. He even went above and beyond by collecting our mail, which we greatly appreciated. Thank you so much, Ross, for your kindness, patience, and the genuine care you showed Snow.

Ross has looked after our cat Big G several times now. He always keeps us updated with great photos and is responsive if ever we have any questions. He even completely saved me when I was having trouble accessing my phone whilst on holiday and helped me regain access through our home laptop. He always leaves our flat in spectacular shape and most importantly, Big G is happy healthy and in fact doesn’t even seem bothered when we’re gone because he has such a great time with uncle Ross. Highly recommend!!