Robyn & Steven G.
Jacksonville, FL
Services
Robyn & Steven can care for
Availability
As each day is different, please reach out if you need specific hours of availability. On a general basis, we are available everyday during the hours of 6am and 9pm for drop ins. We are also available 7 nights a week for overnight care.
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About Robyn & Steven G.
Communication
Dog skills
Safety, trust & environment
As we do not provide care in our home, this only applies to housesittings and dropins. All dogs will be walked with a leash, no exceptions. Our current insurance does not allow someone else to be in the home during the time of our stay. This means that if you have someone coming over during that time, please let us know prior. We will either be present, or request that they come by before our first visit or after our last visit.
Information Robyn & Steven G. would like to know about your pet
We would like to know if there are any issues with being reactive toward people or animals inside or outside of the home. Is there any resource guarding including toys and food?
A typical day
This truly depends on what you would like us to do and what each dog or cat is accustomed to. If they have favorite toys or enjoy a certain walking route, we are happy to include this during our stay.
Location
Jacksonville, FL
Robyn & Steven G. have Star Sitter status
The Star Sitter program highlights responsive sitters who deliver highly rated care and have a history of listing accurate availability and preferences, making it easier for pet parents to find the best care for their pets.
Will give your family member love!
Pet care experience
Hello everyone! We are grateful to have been on Rover together since 2019. We've had the privilege of working with so many amazing people with a wide range of pets. It's allowed us to hone in our skills. We have experience with puppies/kittens and seniors and a plethora of medications, including insulin. Although we mainly spend time with dogs and cats, we love the chance to take care of rodents and reptiles (and more!) too. Our bread and butter are our overnight stays. We treat your home like our mothers expect us to treat their homes! We will gather mail and water plants if necessary. If there is an area of your home that is off limits, we asked that the doors be shut. Cameras are perfectly fine, but must be disclosed if inside. There must be no cameras aimed toward/in bathrooms/bedrooms. Only exception for bedrooms is if we are expected to sleep on a pull out couch in the main living area, but there must be a bathroom that gives us privacy. Outside cameras/ring doorbells are just an expectation and we live as if every home has one. Generally speaking, we can accommodate bathroom breaks every 4-5 ours on most days. for puppies/seniors that require more bathroom breaks, it may be necessary to add an additional drop in at a cost of 10$ per drop in. These additional drop ins will only be 15 min, unless a meal/med is required. We do charge for additional dogs/cats and do have a minimum fee for overnights for cats. We do not have a minimum stay length. We do require all meet and greets for all new dog clients which must be at a time that we are both available. Steven works part time so we do have to have advanced notice. We do not accept clients who live on the east side of the St. Johns. This is just so we don't have issues with crossing bridges during rush hour or because of accidents. As the summer approaches and we go into the busy season, unless your pet has a time sensitive medication, all walks/drop ins will be given a time window (roughly 2hrs) so that our day can be as efficient as possible and every pet gets the time/attention they deserve. If any additional questions, please feel free to ask!
Reviews
Always the best! They always make me feel secure and that our pets are loved and safe!
Great experience! This was our first time using Rover and Robyn & Steven were extremely helpful asking us pertinent questions about our dogs, what needs we have and any special circumstances for each dog. I felt very comfortable working with them and enjoyed the experience. We were provided daily updates and photos/videos of the dogs. Both dogs were very relaxed and excited to see us when they came home. Robyn and Steven took care of the space and were very respectful. I will definitely work with them again!
Accepted my request last minute and I was truly grateful! Very responsive & attentive to my dog needs.
Robyn and Steven took excellent care of our pets during our recent vacation. Unfortunately, one of them had an injury shortly before we left, but they gave him extra attention and made sure he could heal as much as possible while we were gone. We got frequent updates and pictures, and our animals seemed very comfortable and happy with Robyn and Steven around. We would gladly have them come stay with our pets again, should the need arise. Thank you both!!
About Robyn & Steven G.
Communication
Dog skills
Safety, trust & environment
As we do not provide care in our home, this only applies to housesittings and dropins. All dogs will be walked with a leash, no exceptions. Our current insurance does not allow someone else to be in the home during the time of our stay. This means that if you have someone coming over during that time, please let us know prior. We will either be present, or request that they come by before our first visit or after our last visit.
Information Robyn & Steven G. would like to know about your pet
We would like to know if there are any issues with being reactive toward people or animals inside or outside of the home. Is there any resource guarding including toys and food?
A typical day
This truly depends on what you would like us to do and what each dog or cat is accustomed to. If they have favorite toys or enjoy a certain walking route, we are happy to include this during our stay.
Robyn & Steven G.
Jacksonville, FL