First time I ever left my babies with someone else. First time on Rover too. I was worried cause you hear horror stories with owners at vets or sitters, doggy hotels etc. Robyn broke the ice with suggesting a FaceTime call first. I was more relaxed when I realized she loved Disney as much as I do! When I dropped off my cats I was bawling like a mother taking her children to the first day of school. Robyn saw how upset I was and invited me in to see where my cats would be. I knew at that point I chose the right person for the job. She was a cat lover and proved it with all the cat trees and toys she had. Plus the cats had their own room with their own bed, just like at my own home. She updated me several times with pictures and always communicated with me. When it was time to pick them up, my oldest didn’t want to go! My babies had their own little resort adventure and I slept like a baby knowing they were in good hands. Robyn is genuine and a true animal lover. She did an AMAZING job! You will not be disappointed with her services!