Communicative and kind!

I would not book this sitter again, especially for anyone with special-needs pets. My two cats are both blind and rely on a consistent routine. Unfortunately, several of my written care instructions were not followed. * I instructed that used litter be disposed of in the Litter Genie, but it was placed in my kitchen trash instead. * My cats are free-fed dry food, and when I returned both dry food bowls were empty. * Their water is normally provided through a filtered system, but I found an open bowl of tap water instead. * The litter box appeared not to have been cleaned thoroughly for several days. * The air conditioning had been turned off without my knowledge during one of the hottest stretches of the summer. * Visit times were inconsistent. One visit occurred around 6:00 a.m. the day before my scheduled return, resulting in a long period before anyone checked on them again. Communication was also inconsistent. On the first visit, the sitter became lost after arriving late in the evening and called me while I was out of town, despite us having already discussed the timing and apartment location. Throughout the trip, communication was minimal, which made it difficult to know how my cats were doing. Thankfully, my cats were okay when I returned. However, because they are blind and have special needs, following their care instructions consistently is extremely important. Based on my experience, I would not book this sitter again, and I have requested a refund.